Get on our service route - limited openings.

A consistent, same-day weekly route by a trained technician - not a rotating subcontractor. Every visit follows a documented 14-point checklist tailored to your pool's surface, equipment, and bather load.

What's included

• Lab-grade water testing for free chlorine, combined chlorine, pH, total alkalinity, calcium hardness, cyanuric acid, and salt (when applicable)
• Brushing of walls, steps, tanning ledges, and waterline tile to prevent scale, calcium nodules, and algae anchor points
• Vacuuming of floor and benches; skimming of surface debris from oak, pine, and crepe myrtle that dominate Lake Norman yards
• Emptying of skimmer baskets, pump strainer pots, and robotic cleaner bags
• Filter pressure check with backwash or cartridge rinse on the manufacturer's schedule
• Visual inspection of pump seals, heater venting, salt cell plates, and automation panels
• Photo-documented service report emailed within an hour of leaving the property

Most Mooresville and Cornelius homeowners with a 15,000–25,000 gallon residential pool fall in the $180–$240 range. Pools with spas, vanishing edges, multiple water features, or year-round heating run $260–$320.

Carolina pools don't need full Northeast-style winterizations, but they do need a planned shoulder-season transition. We schedule openings from late March through April and closings from late October through November.

What's included

• Spring opening: cover removal and storage, reassembly of plugs and return fittings, equipment startup, filter cleaning, shock and stabilization, and a follow-up balance visit at no extra charge
• Winter closing: chemistry pre-balance, equipment blow-out with a commercial compressor, antifreeze in pressure-side lines, plug installation, salt cell removal and indoor storage, and safety cover fit
• Mesh or solid safety cover inspection, strap tension check, and replacement of worn brass anchors
• Heater and automation winterization for Pentair IntelliCenter, Hayward OmniLogic, and Jandy iAquaLink systems

Active weekly clients receive priority scheduling and a 10% discount on both opening and closing services.

We are factory-trained on Pentair, Hayward, Jandy, and Raypak - the four brands that make up roughly 95% of equipment pads in Iredell, Mecklenburg, and Lincoln counties. We stock the failure-prone parts in our trucks so most repairs finish in a single visit.

What's included

• Variable-speed pump diagnosis and replacement - Pentair IntelliFlo3, Hayward TriStar VS, Jandy VS FloPro
• Cartridge and DE filter teardowns, grid replacement, and manifold rebuilds
• Gas heater service for Raypak, Pentair MasterTemp, and Hayward Universal H-Series - including pressure switch, thermistor, ignitor, and gas valve replacement
• Salt chlorine generator service: cell inspection, acid wash, flow switch, and full system replacement
• Automation troubleshooting and firmware updates for Pentair IntelliCenter, ScreenLogic, OmniLogic, and iAquaLink
• Actuator, check valve, and Jandy Never-Lube valve service

Active service clients get same-day or next-day response on equipment failures during peak season (Memorial Day through Labor Day). Off-season turnaround is typically 2–4 business days.

If your pool is losing more than a quarter inch a day beyond evaporation, something is wrong. Our process isolates the source before any deck or coping is disturbed - we do not start cutting until the leak is located.

What's included

• Bucket test and evaporation baseline to confirm an actual leak
• Pressure testing of skimmer, return, and main drain lines with calibrated equipment
• Dye testing at lights, returns, skimmers, tile line, and bond beam
• Electronic listening equipment for sub-slab and sub-deck plumbing leaks
• Structural inspection of plaster, fiberglass shell, expansion joints, and tile bond
• Written report with photos, leak location, recommended repair scope, and cost range

Common causes we find in Lake Norman pools: failed pool light niche conduits, cracked PVC at the equipment pad after a freeze, and skimmer throat separation in 15+ year-old gunite shells.

Carolina water is soft, the pollen load is heavy, and summer UV burns through chlorine fast. Generic chemistry programs fail here. We balance to the Langelier Saturation Index for the actual surface of your pool - plaster, pebble, fiberglass, or vinyl all have different targets.

What's included

• Free chlorine, combined chlorine (chloramines), pH, total alkalinity, calcium hardness, cyanuric acid, salt, phosphates, and TDS
• Calcium hardness adjustments specific to soft Mountain Island Lake source water - critical to prevent plaster etching
• Cyanuric acid management to keep stabilizer in the 30–50 ppm range required for effective chlorine UV protection
• Phosphate remediation when readings exceed 500 ppb - a common trigger for green water in shaded Mooresville backyards
• Salt cell calibration for Pentair IntelliChlor and Hayward AquaRite systems
• Quarterly LSI reports for high-end finishes (3M Colorquartz, Pebble Tec, glass tile) under warranty maintenance plans

Salt-cell pools and cartridge-filter pools generally require less chemical intervention and sit at the lower end of our pricing tier.

Beyond weekly care, we handle the work most service-only companies refuse - because we built the pools and we know how they were assembled.

What's included

• Filter media replacement: DE grids, cartridge sets, and sand changeouts
• Salt cell rebuilds and replacements with OEM Pentair and Hayward cells
• Acid washes and chlorine baths for stained plaster (drain-and-clean only when surface warrants it)
• Tile line cleaning and calcium scale removal with bead blasting or pumice
• Pool light replacement with color LED upgrades (Pentair IntelliBrite, Hayward ColorLogic)
• Automation upgrades: retrofitting older time-clock pads to full IntelliCenter or OmniLogic control
• Pre-purchase pool inspections for buyers under contract on a Lake Norman or Charlotte home